Legal Policies
Privacy Policy
Effective Date: 15th May, 2026

This Privacy Policy describes how Expanding Forest International Administrative Scrivener Office (“we”, “our”, “the Company”) collects, uses, stores, and protects personal information in accordance with the Act on the Protection of Personal Information of Japan (APPI) and other applicable regulations.

By using our website or submitting an inquiry form, Your personal information will be handled in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:
  • Name
  • Email address
  • Phone number / WhatsApp number
  • Country of residence
  • Preferred communication method
  • Project-related information submitted via inquiry/quiz form
  • (e.g., land status, preferred location, home size, interior style, project budget)
  • Additional information voluntarily provided by the user
  • Technical data such as IP address, browser type, device information, and session data (for site functionality and analytics)

2. Purpose of Use

Personal information is used for the following purposes:
  • Responding to inquiries and providing consultations
  • Preparing personalized modular home proposals, estimates, and design suggestions
  • Providing updates, notifications, and customer support
  • Improving our website, services, and user experience
  • Internal analysis to better understand customer preferences
  • Ensuring website security and preventing unauthorized activity
We do not use personal information for purposes beyond what is stated above without obtaining prior consent.

3. Management and Protection of Personal Information

We implement reasonable technical and organizational safeguards to prevent:
  • unauthorized access
  • loss, destruction, alteration, or leakage of personal information
Only authorized personnel have access to personal data, and we maintain secure storage and transmission practices.

4. Retention of Personal Information

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law. When personal information is no longer necessary, it will be securely deleted or anonymized.

5. Provision to Third Parties

We do not provide personal information to third parties except in the following situations:
  • When required by law
  • When responding to lawful requests from governmental authorities
  • When outsourcing certain operations (e.g., hosting services), provided that the contractor follows strict confidentiality and security measures
We do not sell or share personal information with external marketers.

6. International Data Transfers
Personal information may be processed or stored on servers located outside Japan, including by third-party service providers such as hosting or analytics providers. In such cases, we ensure that appropriate safeguards are implemented in accordance with applicable data protection laws.

7. User Rights

In accordance with the Act on the Protection of Personal Information of Japan (APPI) and other applicable laws, users may request:
  • Disclosure of personal information held by the Company
  • Correction, addition, or deletion of personal information where it is inaccurate
  • Suspension of use or deletion of personal information where permitted by law
Such requests will be handled appropriately after verification of the requester’s identity and in accordance with applicable legal requirements.
Requests may be submitted using the contact information provided below.

8. Contact Information
For inquiries about personal information handling:

Expanding Forest International Administrative Scrivener Office
Email: immigration@expanding-forest.com
Phone: +81 90-5138-8272
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